Dear Parents and Carers
We value your trust in the professionalism of our staff and ask that you treat them as professionals who work very hard to support your children. Please always communicate in ways that are in keeping with our school values of ACT. We welcome challenge but this needs to be balanced with awareness that our staff are well educated and understand how to develop children to their potential. If you have concerns please address these, in the first instance, with the class teacher and not via any social media platforms. If your concerns are not addressed please get in touch with myself or follow our Complaints Policy which you can find here.
A copy of the complaints form is available here
A copy of the complaint review request for is available here
As there is a reference to the school's Managing Serial and Unreasonable Complaints in the Complaints Policy we have a link to this here
Copies of the policy and forms can also be obtained as hard copies from the school office.
I am always happy to talk.
Cherry Hinton C of E Primary School.